Rock Solid Fitness is a Canadian company with high standards for quality and performance, started up in 2019. We found that there was a lack of high quality adjustable dumbbells that were designed in the way we liked. We didn’t like the big square and bulky adjustable dumbbells, and we didn’t like the dumbbells that had an awkward “skeleton” no matter what weight we chose, such as the ones designed by Bowflex, so we decided to solve the problem ourselves, which gave birth to our TectonicPlates and other high quality products.
We believe that fitness equipment should be as beautiful and smart as they are functional and durable. Our focus is on designing the most efficient and rugged products so you can focus on your workout and not waste time fiddling with your equipment.
Your right to return your purchase is valid for 14 days, and requires written notice by email at [email protected] The period within which you have the right to exercise you right of regret commences the day you receive your order (based on courier tracking or pickup date as arranged by email with us). Returns are accepted on the condition that the packaging and the product are in good condition; the packaging must be without large tears and be in good enough condition to be reused for shipping, and the product must show no signs of use (no scratches, dents, scrapes, or other signs of use). If a product is damaged or lost because of negligence, your return policy is voided. If the product is damaged for any reason (during shipping or due to a manufacturing defect), we do not offer returns, rather we offer replacements under the warranty policy.
We offer 1-year limited product warranty for manufacturing defects. We only process complaints if you have a valid receipt of your purchase. You may issue a complaint by informing us within a reasonable time after you discovered the defect. Photo or video evidence of the defect must be sent by email to [email protected] The warranty does not cover periodic inspections, maintenance, repair, replacement of parts due to normal wear and tear and damage caused to the product through improper use or handling. Replacements only include a replacement for the specific item that is defective and not a complete replacement of the unit purchased. The warranty for TectonicPlates dumbbells only covers up to 2 handle replacements.
Returns are made at your own expense. Returns must not be by C.O.D. (Cash on delivery); any returns made with such terms will be rejected. For exchanges, we will pay the new shipment from us to you. Once we receive the return, the packaging and product will be inspected, and the return will only be approved once we confirm that everything is in order according to our Return Policy.
Undelivered goods are returned to us. For any package that is not claimed, we reserve the right to charge you the cost of return shipping and all handling fees.
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These terms of service outline the rules and regulations for the use of Rock Solid Fitness’s Website.
By accessing this website we assume you accept these terms of service in full. Do not continue to use Rock Solid Fitness’s website if you do not accept all of the terms of service stated on this page.
The following terminology applies to these Terms of Service, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms of service. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
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