Ho acquistato 2 manubri ad Ottobre 2024, a Marzo un manubrio ha iniziato a non funzionare bene, piano piano a non funzionare più, (il peso rimaneva incastrato sui 40 KG e la manopola girava a vuoto), contattati più volte con messaggi tramite Amazon esponendo il problema, inviato foto e video da loro richiesti,dopo parecchi giorni mi rispondono che mi avrebbero inviato l'etichetta di reso e che però il manubrio non era più disponibile in magazzino e che non sapevano quando sarebbe arrivato; attendo qualche gg e poi decido di richiedere il rimborso, mi rispondono che mi avrebbero inviato l'etichetta di reso... che non è mai arrivata! Ricontatto Amazon che mi fornisce il sito ufficiale e mi consiglia di scrivergli direttamente, non ricevendo mai nessuna risposta! Ricontatto Amazon che "probabilmente" mi farà il rimborso entro 10 gg.
Servizio clienti pessimo.
Deceptively sold me 1 dumbbell after advertising it as two. Then sent me the wrong dumbbell when I tried to buy another matching one, since one is of no use to me, and I had to return it on my own accord. Then they discontinued those dumbbells but lied to me and told me they’d be getting more in so I could buy a matching one. Then after a year they never got any more and I emailed multiple times asking to buy a reject or a return or even trade my single dumbbell in for some store credit so I could buy one of their new sets and they just ignored me after that.
Pathetic. I’ll never buy from them again. Especially since there’s a ton of other reputable sellers for these products now.
The makeup of these dumbbells looks excellent, but upon delivery when I opened the box and lifted out the dumbbell, the box fell over dumping all of the plates on the ground. Several of the plastic connectors on the plates are now broken and my dumbbells unusable. I later found a warning in the BOTTOM of the box that stated that everything wasn’t connected and to be careful unpacking. I emailed the company, not even asking for free replacement parts but willing to buy them, with no response. I called RSF and left a voicemail about it, again with no response. The stand also showed up and the poor packaging caused the pieces to rub together during shipping and scratch each other. I would have overlooked the stand issue but the lack of response from customer service is frustrating me. As of right now I wouldn’t not purchase anything else from RSF and do not reccomend this company.
I had been looking at adjustable dumbbells and love my Tectonic Plates 1.0 - 32 kg.
There was an issue with one of my handles which I notified customer service about. Without hesitation Ayah and the customer service team sent me out a replacement handle.
These dumbbells are a great deal when compared to Bowflex and other brands.
It is also great to support a Canadian supplier.
I would totally recommend this product!!
John
Hey everyone, these are the best adjustable dumbbells you will find anywhere and the best price to!! I've searched for a pair of adjustable dumbbells for a while that look, feel, and work good. RSF Tectonic plates tops the list by far. When you drop down to a lightweight they are not bulky, they shrink down according to the weight.
They're nice and square and flat, super comfortable when you place them on your thighs. These dumbbells are less money than the competition and way way better. I waited to give a review because I wanted to see if they were durable and would continue to function smoothly, and I'm very happy with them!
Thanks for making a good dumbbell that guys can appreciate!!
Purchased 2 RSF adiustable dumbbells and Bench.
The dumbbells are of excellent quality and value for money. The bench is of good quality too. The team was very helpful in coordinating with the delivery schedule. I highly recommend to go for these products.
Thank you once again Rock Solid Fitness team.
The adjustable dumbbells are very well made. They click and adjust smoothly and with ease, and I chose them because when you are using lower settings of weight, you don't have to lift an entire exoskeleton like other brands. They are a Canadian brand, and worth the investment.
Love, love, love the click adjustable barbell!
The plates double as hand weights. They are exactly like the ones they use for the les mills body pump classes! Thanks guys!
Didn't have to use them much as the gyms are open in my province, after surching and viewing adjustable dumbbells, they are extremely well build and easy to change weight level, just have to turn the handle one way to increase weight and oder way to decrease it.
The built quality of the Tectonic plate x stand is pure metal in a angle for easy pickup and easy to put them back.
The adjustable dumbbells replace 10 set of dumbbells.
Imagine 10 set of dumbbells the place it would take.
The Rock Solid adjustable dumbbells are a space saver and the closest thing you will find to a real dumbbells compare to its competitors.
It took a long time to have them due to covid-19 export restrictions but there Customer service was fast and excellent communication.
Highly recommended.
Really happy with this purchase.
They feel solid and they're the exactly what I needed for heavier workouts at home. Slight rattle when doing explosive movements like curls or press work but nothing deal breaking.
Delivery was fast. Had an issue with one of the dumbbell handles and the seller was quick to fix the issue.
Hey there, just wanted to thank you guys for these dumbbells, they have got to be the best adjustable dumbbells on the market.
I bet you guys will really get big having those bad boys! Also thank you for the transparency and the quick replies, I get nervous ordering products from new companies, so you guys did great. Looking forward to my next purchase with you guys. All the best wishes and take care!